• What Our Customers Say

What our customers say

Quality, reliability and professionalism

Our reputation is built every day through our relationships with customers.

Choosing a supplier of glass replacement parts and components for the glass sector means relying on a company capable of offering quality products, availability and, above all, support that pays attention to customers' actual needs.

At RAS Glass Parts, we believe that a quality product should be accompanied by equally reliable service.

That is why we offer experience, expertise and direct contact with people, helping each customer identify the replacement part or solution best suited to their needs.

The RAS experience: expertise in replacement parts and direct support

RAS Glass Parts is part of RAS Ricambi Auto Store srl, a registered trademark and a business that has operated for years in the automotive replacement parts and components sector.

Our experience in the sector includes bodywork parts, electrical components, starter motors and alternators for cars, boats and industrial vehicles.

Over the years, we have developed a network of products, expertise and services catering to different needs and applications, operating through our platforms and websites.

Today, this experience is an integral part of RAS Glass Parts.

Quality and certifications: extra assurance for our products

Quality is not just a promise, but a value we actively pursue when choosing the products we offer our customers.

That is why RAS Glass Parts offers certified automotive glass and products from the sector's best-known brands, selected for their quality, reliability and compliance with applicable standards.

These established brands include Pilkington, PGW (Pittsburgh Glass Works) and AGC, internationally recognised manufacturers of automotive glass, including glass for original equipment.

The quality of their products is documented in the manufacturers' declarations and statements, which you can consult directly:

  • Pilkington – Quality declaration covering manufacturing processes and original equipment and replacement glass.
  • PGW (Pittsburgh Glass Works) – Statement concerning the quality of automotive glass and compliance with applicable safety requirements.
  • AGC – Quality certificate for replacement glass, with references to approvals and industry standards.

This documentation demonstrates the manufacturers' commitment to quality and safety. The certifications and approvals applicable to an individual replacement part depend on its type and characteristics.

Our products are accompanied by the relevant certifications, approvals and conformity documentation, where required for the specific product type and application.

For us, certifications are an important element of quality, reliability and transparency, and provide our customers with greater assurance that the products they purchase are suitable.

We pay particular attention to selecting products and suppliers, favouring solutions that meet the applicable quality standards and regulatory requirements.

For professionals, businesses and industry operators, being able to rely on certified products and the associated documentation provides additional reassurance when choosing the most suitable component.

Documented quality, not just claims

When needed, our team is available to provide information about product certifications, approvals, conformity and technical specifications, helping customers identify the solution best suited to their requirements.

For us, offering a product also means providing the assurances and information needed to make an informed purchase.

Our strength lies in our relationship with customers

But our strength is not just the product. Above all, it is the way we look after our customers.

In a market increasingly based on automated systems, chatbots and impersonal communication, we choose to maintain a direct relationship.

There is a person behind every request. And we want there to be another person on the other side.

We listen to customers' needs, analyse their requests and strive to provide a practical, clear and professional response.

For us, that is customer support.

Our customers' opinions

Trust is not built solely through what a company says about itself. It develops over time through service quality, availability, expertise and customer relationships.

Professionalism and helpfulness

“A prompt response to my needs. I haven't fitted the part yet, but I'm satisfied with the service and courtesy.”

For RAS Glass Parts, providing good service means listening first and foremost. Every request is carefully assessed so that we can provide an accurate and useful response.

Quality and precision

“Knowledgeable and quick to respond, excellent value for money.”

The quality of glass replacement parts and components is fundamental to our work. That is why we pay attention to product selection, conformity and the handling of every request.

Professional service

“Accurate, good prices and easy to understand which is the right one. They give good advice; just follow the instructions. Simple for someone like me who isn't in the trade. I recommend them. Fast delivery. Thank you.”

From requests for information to order management, we strive to make every stage of working together simple, clear and effective.

Solutions designed for customers

“Very clear website, intuitive even for people outside the trade, fast delivery, good price, excellent product.”

Every customer may have different needs. That is why we go beyond offering a product: we try to understand the problem and identify the most suitable solution.

Our customers' trust is our greatest achievement

RAS Glass Parts grows through the relationships built over time with customers, professionals and businesses.

We believe that quality, reliability, certifications and support form the basis of every lasting working relationship.

That is why every piece of feedback matters.

Our customers' opinions help us understand what we are doing well, where we can improve and how to continue offering a service that is increasingly attentive to market needs.

Have you already worked with RAS Glass Parts?

Tell us about your experience

If you have purchased one of our products or worked with RAS Glass Parts, your opinion matters.

A review can help other professionals, businesses and customers learn about the way we work and the service we offer.

RAS Glass Parts: glass replacement parts and professional support

Are you looking for glass replacement parts and components for the glass sector?

RAS Glass Parts offers certified products from the sector's best-known brands, including Pilkington, PGW and AGC, experience and direct support to help you find the solution best suited to your needs.

We want to be more than just a go-to supplier for products.

We want to be a partner you can talk to, exchange ideas with and find a solution together.

Do you need information?

+39 334 637 0072

Contact us for information about products, certifications, availability and solutions.